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View Full Version : Your Ten Days Are Up

Ashley
16-10-2006, 08:13 PM
Ding Dong 10 Days Gone...apparently. So says my manager, "some point next week", but wouldn't (or couldn't) specify. A logical guess would be the Sunday (29th, something around then).

We're having an unrelated meeting tomorrow and it may be mentioned, but seems its finally going and being replaced by a normal refund policy (28 days if still sealed - and we can seal games up - or can be refunded if faulty, but the discs need to have no damage whatsoever, not even a fingerprint).
MoogleViper
16-10-2006, 08:15 PM
I haen't the foggiest what you're talking about. Am I supposed to?
The Bard
16-10-2006, 08:17 PM
I will now never be shopping at Game. Ever again. Even though I haven't anyway for around 2 years lol.
Cube
16-10-2006, 08:17 PM
I haen't the foggiest what you're talking about. Am I supposed to?

GAME are getting rid of their 10-day returns policy
gaggle64
16-10-2006, 08:18 PM
Ashley is our man on "the inside" in that insidious entity known as the high-street game store. Go to it soldier! Do it for your forum!

<Action=salute>
Ashley
16-10-2006, 08:23 PM
I haen't the foggiest what you're talking about. Am I supposed to?

If you don't understand already, you don't need to.

But yeah others have explained it.
ShadowV7
16-10-2006, 08:28 PM
That sucks then,good thing I don't take games back.Wonder what the reason is.
gmac
16-10-2006, 08:29 PM
well the stores in Glasgow already use the 28 day unopened rule in place of the 10 day one
Ramar
16-10-2006, 08:30 PM
So basically its going from 10 day no quibble return, to a fussy 28 day return.

Crapness.
gaggle64
16-10-2006, 08:31 PM
This is why I read reviews. Or rent.
Ashley
16-10-2006, 08:31 PM
That sucks then,good thing I don't take games back.Wonder what the reason is.

I'd wager a guess on money.

well the stores in Glasgow already use the 28 day unopened rule in place of the 10 day one

Must have been one of the trial stores then. Game love trial stores.
triforce_keeper
16-10-2006, 08:32 PM
But the thing is its a good way aswell. Ever bought a game at full price but not sealed? I have, at GAME and THAT game was a brought back one. So I guess it saves us from getting unwrapped games.
DiemetriX
16-10-2006, 08:33 PM
Hmm.. My gamestore recently became a GAME store. I wonder if we will have the 10day rule or not.
KKOB
16-10-2006, 08:34 PM
wont effect alot in my case since i never used game as a rental store and always keep my reciept :) im a good consumer (now where the fuck is my gold star?!?!?!?)
Nintendork
16-10-2006, 08:34 PM
If a disc is perfect nick, and returned 26 days later with receipt. Will you be able to get a full cash refund?

You mentioned being able to seal discs back up for sale.

Obviously faulty is going to be a ridiculous excuse.. games are rarely faulty.
fatnickc
16-10-2006, 08:39 PM
I go to game occasionally, but prefer Gamestation. It feels more independent, even though it isn't. I returned one game to Game once to take advantage of a super-cool deal.
There was a deal whereby you swapped four games for any console for a new game for that console, and I wanted Animal Crossing as my new game. Sadly, Animal Crossing came out a week after the deal ended, but I could still 'win' Game:
First of all, I bought the four cheapest second hand GameCube games in Gamestation, for a grand total of about £15. Then, I swapped them for 1080°: Avalanche. A week later I came back, and swapped the game for animal Crossing, no questions asked. 'Brillo'.
Ashley
16-10-2006, 09:11 PM
But the thing is its a good way aswell. Ever bought a game at full price but not sealed? I have, at GAME and THAT game was a brought back one. So I guess it saves us from getting unwrapped games.

Some games don't come in wrapped. Tomb Raider for example.

If a disc is perfect nick, and returned 26 days later with receipt. Will you be able to get a full cash refund?

You mentioned being able to seal discs back up for sale.

Um yes you can, and yes we can.
triforce_keeper
16-10-2006, 09:13 PM
Some games don't come in wrapped. Tomb Raider for example.

But I didn't have tomb Raider. I had Mario Party 5 a while back and it has FINGERPRINTS!!! meh
Ashley
16-10-2006, 09:22 PM
But I didn't have tomb Raider. I had Mario Party 5 a while back and it has FINGERPRINTS!!! meh

That was just an example.
triforce_keeper
16-10-2006, 09:23 PM
That was just an example.

I kinda guessed that as you put for example at the end.
The3rdChildren
16-10-2006, 09:28 PM
Aw bollocks.
Cubechris
16-10-2006, 10:42 PM
God dammit, I was hoping this fine policy would see me through this christmas atleast.
Charlie
17-10-2006, 07:24 AM
If a disc is perfect nick, and returned 26 days later with receipt. Will you be able to get a full cash refund?

You mentioned being able to seal discs back up for sale.

Obviously faulty is going to be a ridiculous excuse.. games are rarely faulty.

I bought Championship Manager from Game ages ago and it had absolutely nothing on the disk at all, which was fortunate for me as I found out when I got home (that my PC was shit) that it wouldn't run on my computer anywhere so I got a full refund. :)
Kazzahdrane
17-10-2006, 07:34 AM
The stores here in Dundee got rid of their 10-day refund policy a while back, guess they too must have been trial stores. I can see why GAME have done it, but I can't help thinking it's going to bite them in the ass. I'm sure a lot of the people who use it hardly actually spend any money there, simply getting repeated refunds/exchanges - but there will no doubt be some people who become put off GAME when they realise the 10-day thing has gone.

Mind you, they did away with the 10-day returns on PC games years ago (in local stores anyway, I assume it was company-wide), so some people have been used to it for ages.
Fields
17-10-2006, 01:05 PM
No reason to shop at GAME anymore then.
Meik
17-10-2006, 01:38 PM
Ballsack.

This spells the end of the "GAME 10-day Achievement Challenge".
The3rdChildren
17-10-2006, 04:11 PM
This spells the end of GAME

Gamestation by thy master.
Bowser57
17-10-2006, 05:43 PM
Just buy WoW. £10 on Amazon at the moment. Burning Crusade out soon too, that's the next year's gaming taken care of.
Dan Dare
17-10-2006, 05:49 PM
Wow is damn good. My account is frozen atm while I have a run around on the EVE- Online free trail. which is, by the way, quality.
Bowser57
17-10-2006, 05:53 PM
When I tried logging into WoW on Sunday my account was frozen. Scariest few seconds of my life, before I realised it'd be that my old debit card had expired. Bought another six months on the new one, no more panic attacks for a while.
Aimless
17-10-2006, 05:55 PM
Just buy WoW. £10 on Amazon at the moment. Burning Crusade out soon too, that's the next year's gaming taken care of.
WoW isn't a game, it's a battle of attrition.

I tend to buy all my games online these days; even my Wii is on order from Gameplay. I used to use the 10-day return scheme back in the day, but now I'm not quite so strapped for cash it isn't really an issue for me.

Games retailers really need to do something that the supermarkets and multimedia stores can't, otherwise I don't see how they can survive. GameStation has a nice collection of retro games — shame about the needlessly loud drum 'n' bass — but I can't think of anything that GAME offer over the competition . It doesn't help that the local employees of those two chains always give me really imperious looks, and the amount of misinformation I've heard them spew is galling.
somme
17-10-2006, 08:29 PM
I'll probably go to HMV now then.
AshMat
17-10-2006, 09:22 PM
Can't remember the last time i bought a game from a games store anyway. Only consoles
Ashley
17-10-2006, 09:43 PM
Game will do fine, its mostly the "hardcore" gamers who abuse the 10 days.