The not so Royal mail

[Nintenchris]

Right i have had it up th here with the Royal mail and there crap service.. and there latest blunder is the final straw. I orderd Tetris DS last week which Gameplay sent 1st class on thursday... and its still not here :mad:

If the games werent more expencive in stores i wouldnt bother with online anymore!

I bet im not the only one get gets the worst sevice possible from them either!

Thanks Royal mail youve screwed up once again!

[rokhed00]

Yeah, Royal Mail is fucked up.
But there is one good thing about it, you can get away with claiming stuff never arrived. I've had a fair few free games that way. Mind you, I've had stuff lost too, but overall I think I've come out on top.
Make it work for you.

[ViPeR]

Well... what can I say. I've lost any respect for the service I initially had. Turning up at 1 in the afternoon to deliver my mail. What happened to the times they'd get it to you at 7 in the morning without fail?

[rokhed00]

Well... what can I say. I've lost any respect for the service I initially had. Turning up at 1 in the afternoon to deliver my mail. What happened to the times they'd get it to you at 7 in the morning without fail?


Tell me about it, it happened when they scrapped second deliveries.
I used to work for the post office many moons ago, and it was a bastard getting up at 2 in the morniing to get those deliveries out. These days the posties just slack off.

[Nintenchris]

Well... what can I say. I've lost any respect for the service I initially had. Turning up at 1 in the afternoon to deliver my mail. What happened to the times they'd get it to you at 7 in the morning without fail?

Yeah thats what im on about... the same thing happens round here all the time ... the latest they have ever been is about 3 in the afternoon :mad:

Anyway i have filled out a claim form ... signed and scaned it and sent it to Gameplay... so i should get a copy of Tetris DS some time soon i hope!

[Pyxis]

If it was sent out thursday, its got 5 working days before they can claim off the royal mail for any losses, so chances are it'll be processed tomorrow for you.;)

I live about 5 mins from gameplay and the royal mail's depot and when my copy of animal crossing arrived, there was a big tear in the package as if somebody had opened it up to see whether there was anything worth stealing....theres no chance the packaging could have got damaged when i live right on their doorstep. It was then enclosed in a royal mail bag saying that my item had been 'damaged' on its way to me and that they were really really sorry.....

[Nintenchris]

Yeah i have already spoken to them and i said that my postie has already been today.. so theres no chance of it turning up.

[ViPeR]

Tell me about it, it happened when they scrapped second deliveries.
I used to work for the post office many moons ago, and it was a bastard getting up at 2 in the morniing to get those deliveries out. These days the posties just slack off.

Ah right that's why. I think there are other companies being introduced trying to set up services similar to Royal mail, i'm not talking about about the express delivery services either. Can't remember who it was, may have been Virgin as they're taking over everything else.

[Pyxis]

Bring the Royal Mail back into the public sector under government control.:)

[EEVILMURRAY]

One thing that pisses me off about Royal Mail is their attempted delivery crap, try tomorrow!! Numerous times I've had to ride to the main office to collect. It's not so bad that it's fairly close [5-10 bike ride]but still an inconvinience.

One thing which angered me so was that the only thing they didn't leave me an attempted delivery thing for was the MD player I ordered many moons ago. They leave the most expensive thing I ordered from Amazon on my doorstep, where anyone could've nabbed it, but quibble over £30?

[rokhed00]

One thing that pisses me off about Royal Mail is their attempted delivery crap, try tomorrow!! Numerous times I've had to ride to the main office to collect. It's not so bad that it's fairly close [5-10 bike ride]but still an inconvinience.

One thing which angered me so was that the only thing they didn't leave me an attempted delivery thing for was the MD player I ordered many moons ago. They leave the most expensive thing I ordered from Amazon on my doorstep, where anyone could've nabbed it, but quibble over £30?


I know what you mean, every time they leave me an attempted delivery card I can never get through to the sorting office.
The worst thing about it though is I'm always in when they 'attempt' delivery. They obviously aren't trying hard enough to deliver, like knocking on the door if it won't fit through the letter box.

[Fields]

http://www.crashlander.com/images/strips/E152.jpg

[Blackfox]

Have to agree with you all.

Either a parcel turns up late, or damaged, or at 2pm (when 90% of the population are out at work). I have to pay an extra fee on top of it when i go to collect it.The mail turns up in the afternoon, and birthday cards are often looted for swag.

Saying that, the new local posite is alright. He seems to care about the service, Its just the shame the rest aren't like that. I would wholeheartedly agree with putting it in governmental control. Service, not profit.

[Cubechris]

We could never rely on you Blackfox to deliver, it would be to inconvenient.

As for me, I hardly have any problems with the mail service.

[Dcubed]

Best comic ever!

I absolutly hate Royal Mail/ParcelForce, I've had nothing but trouble with them.

I ordered a Freeloader, Skies of Arcadia (US ver) and Nintendo Puzzle Collection from Play-asia for $73 and I got hit by a £30 import tax!!! (WTF! :cry:)

They take ages with all my deliveries (sometimes 2 or 3 days after it arrives in UK) and always deliver it in the afternoon when I'm out. They are the reason why I try to avoid buying (UK) games online as I just cannot stand the wait.

[EEVILMURRAY]

Another problem I had with customs [not really Royal Mail] was that I got some Megatokyo shizzle, charged me £17 import, also charged me a tenner for Master Quest. But I'm not sure if that's Royal Mails fault.


Props to videogamesplus.ca who slammed $20 CA on our DS's :D

[Nintenchris]

Props to videogamesplus.ca who slammed $20 CA on our DS's :D

Yeah we cant forget that! Kings they are for being dodgy and saving us money!

[Meik]

I've lost count of the amount of times i've had expensive packages just dumped outside the door. The problem with my house is that I live in a pub, so when the pub is shut (before 12pm which is when most stuff is delivered), there is no doorbell for the postie to ring. Instead of leaving one of those "You weren't home! Come to our distribution center and get your package! lol!" notes, half the time they just dump it and run.

I think the worst was when I bought a £200+ MP3 player from Amazon which Royal Mail just dumped inside the garage, when the doors were wide open. The parcel was also fucked up and dented.

Royal Fail.

[Jordan]

The mail around here is very good actually, nothing has ever been late. Apart from my XBOX360 came at 4pm once...

[AshMat]

PArcel force is great, staurday night i order a new deck, it arrived today with my neighbours, great service

[demonmike04]

HA! As soon as i saw the topic name, i knew it'd be you cube_game.
But really, royal mail are awful. Is it me or are the workers turning lazy too?

[EEVILMURRAY]

PArcel force is great, staurday night i order a new deck, it arrived today with my neighbours, great service
Did the Neighbours cost extra or did they throw those in for free?

[Eddage]

I have no problem what so ever with royal mail! I always get things on time and can't remember a time when anything was damaged!

The fact that my collection point for when I'm not home is only a 5 minute drive away also helps, because it means I can easily nip in there with out much hassle!

Guess you guys are just unlucky - or maybe I'm very lucky, benefits of living in the country perhaps (dunno where the rest of you guys live, can't be arsed to check)!

[MunKy]

They are not legally obliged to get it to you any time before 6 PM. So if arrives at 17:59 you cant really complain. Sucks I know. I get my mail around half eleven with the usual post lady, later if they send out the replacement (sometimes around 2).

[Nintendork]

They need to sort it out.
Out mail won't come until after 12 noon these days, when you're meant to get it 3 hours earlier at least.

[ShadowV7]

I'm getting really annoyed with Royal Mail aswell.Service is terrible,they don't deliver as early as they use to and it take's a while for my package to arrive.Nice Comic.

[Bren]

iv lost 1 item in the post, and i got a replacement, and the item turned up about 2 months later, so i got 2 for 1 :)

Royal Mail, for me, are amazin. Order at like 2pm fridays and its always here on saturday.

Good service, and the sortin depot is 2 min walk from house , for pickin stuff up :)

[AshMat]

But the delivery time can often depend on item location.
This is an example:
Me: Huddersfield
Gameplay: Hampshire
Delivery time: 3 days (order Monday, arrive thursday)

Me: Huddersfield
rollersnakes: Derbyshire (i think, that or lecicester)
Delivery time: 2 working days (order saturday night, arrive tuesday)

[Platty]

I have to say the royal mail are pretty good where i live in south east London. Im quite friendly with our postman as i order so much crap!! he comes every day at 8am give or take 10 minutes and i usually get stuff quick.

Like most people ive had a few things go missing like DVD's which im sure the sorters in the sorting office have had away with. (damn you play.com for putting the price on the label) But thats only happened a few times and the places ive ordered from have always sent me a new one out free of charge or refunded me.

[Pyxis]

Hi Cubed,

If you dont receive an email from me in your inbox, try checking your junk folder (they often go in there with hotmail). Should get it on Friday.

[Blackfox]

Rant:

I needed to get a postal order for college this afternoon, so i walked to the local post office. When i got there the counters said "closed" but there were people standing behind them cchatting away..

Me: "Hey, i need to get a postal order, can you do me one?"
Them: "Ermm, nah, we're closed."

Now I know that the positions were closed, but surely - 30 secs of their time, is it that much effort? Why do they shut at 1pm? Pointless.

[The3rdChildren]

Royal Mail isn't so bad. Never had any real problems with them.

[Kurtle Squad]

The only beef I've got with them is the random times you get your mail....that's the only thing though.

[Nintenchris]

Hi Cubed,

If you dont receive an email from me in your inbox, try checking your junk folder (they often go in there with hotmail). Should get it on Friday.

Pyxis you my friend are a diamond! as are all the guys at Gameplay... well the ones i have spoken to before now!

[Kurtle Squad]

I think it all depends on where you live to whether Royal Mail are crap or not really.
I just remembered something else, and that's that they put my DS in the garage without putting a "We put your parcel here" thing through the door. My mum found it there the next morning...

Now I'm worrying about my Revo :| I'll prob have to go pick it up on a day off work, rather than getting home and being able to set it up and be happy n_n
ooOOoo....I'll get it sent to Mum's office n_n

[Dan Dare]

the sons of bitches lost my mums mothers day card.

[Fields]

A few months ago, we started getting mail for some random guy in Bristol. We do not live anywhere near Bristol, the guy's name was not in any way similar to that of me or my family, and nor were the addresses. And this wasn't just once, it went on for about a week. HOW CAN ANYONE BE SO FUCKING RETARDED?!

And you know how when you're not in when a parcel is delivered, and they take it to the sorting office and you have to trek to the other side of fucking town to collect it? Then when you get there it's closed? Fucking annoying, isn't it? Why can't they just leave it with a neighbour like in the good old days? Well, imagine my delight when I found that they had not taken my DS to the sorting office. No. But they hadn't left it safely with one of my firnedly neighbours either. THEY HAD LEFT 130 FUCKING QUID'S WORTH OF SHIT OUTSIDE THE BACK FUCKING DOOR!

Morons.

/rant

[AshMat]

They always leave my stuff next door, my new deck was next door.

[Kurtle Squad]

And you know how when you're not in when a parcel is delivered, and they take it to the sorting office and you have to trek to the other side of fucking town to collect it? Then when you get there it's closed? Fucking annoying, isn't it?

It should say the opening times on the piece of card they give you....

I do wish companies would give it to a neibour though. That's aimed at you DHL!!!