View Full Version : My 360 broke for the 3rd time yesterday
Ant-Shimmin
27-01-2007, 01:18 PM
Thats right 3 times in 12 months, ironically on the day I bought my 1st 360 console, Now I am pissed off with their service and their inability to offer me some sort of compensation, I want some sort of compensation off them, does anyone know how I should go around this?
Chuck
27-01-2007, 01:19 PM
if its a red light hardware failure, apart from freezes ( at least twice today already), mines fine
Ant-Shimmin
27-01-2007, 01:22 PM
if its a red light hardware failure, apart from freezes ( at least twice today already), mines fine
My 1st One was 3 red lights
My 2nd One was 3 Red Lights
This One had a system failure in December since then it has been ok but yesterday it just wouldn't switch on, and then came 3 red lights...
Arghhh
rokhed00
27-01-2007, 03:28 PM
You should get compensation on the third replacement, I did, you will be offered a choice of games and peripherals and can pick two. If they don't automatically offer them make a bit of a fuss, say something along the lines of 'this is the third time this has happened now, how about some sort of compensation for the inconvenience', should do the trick.
HazyUK
27-01-2007, 05:58 PM
My launch console lasted just over a year, luckily I took the extended warranty offer.
I have to say that all these reports of consoles breaking are quite bad, just have a look on the xbox forums.
Maybe I've been lucky in the past as the 360 is the first ever console I've had that has broke down.
Samdecahedron
27-01-2007, 06:07 PM
I'd expect some kind of compensation, too. A few games at least. It does sound like you've just been really unlucky though, as i've had my 360 a while, and haven't had a single problem! Perhaps Microsoft cursed you.
That Guy
27-01-2007, 09:28 PM
My launch console lasted just over a year, luckily I took the extended warranty offer.
I have to say that all these reports of consoles breaking are quite bad, just have a look on the xbox forums.
Maybe I've been lucky in the past as the 360 is the first ever console I've had that has broke down.
My Gamecube was the only console I've ever had with a problem. Kept crashing but my replacement has worked ever since. My 360 has had a couple of moments where it's crashed, although that might have been where is froze for a few seconds and I thought it had crashed, because once I actually left it for longer and it came back.
rokhed00
27-01-2007, 09:35 PM
I'd expect some kind of compensation, too. A few games at least.
They only give you two, but you could always do what I did and say only one turned up and get a second copy of one of the games. Handy to put on Ebay.
Samdecahedron
27-01-2007, 09:44 PM
They only give you two, but you could always do what I did and say only one turned up and get a second copy of one of the games. Handy to put on Ebay.
Haha. Well, Microsoft won't miss the money. Very, very sneaky....i like it!
rokhed00
27-01-2007, 09:48 PM
Haha. Well, Microsoft won't miss the money. Very, very sneaky....i like it!
They also sent me an extra replacement 360, but I kept that, just in case I have anymore problems now the warranty is up.
Ramar
27-01-2007, 10:45 PM
They also sent me an extra replacement 360, but I kept that, just in case I have anymore problems now the warranty is up.
Are they just stupid? Or did you use your almighty powers of telephone communications.
rokhed00
27-01-2007, 10:49 PM
Are they just stupid? Or did you use your almighty powers of telephone communications.
A bit of both, I convinced them to send me the replacement before I sent back the broken one and then they stupidly sent out another replacement when they got the broken one back.
AshMat
27-01-2007, 10:51 PM
Give it to me if you're not happy.
rokhed00
27-01-2007, 11:12 PM
Give it to me if you're not happy.
I'm keeping it just in case anything goes wrong with the one I'm using.
There's no HDD, power supply, cables or controllers or anything with it anyway.
Ramar
28-01-2007, 01:03 AM
A bit of both, I convinced them to send me the replacement before I sent back the broken one and then they stupidly sent out another replacement when they got the broken one back.
Well played. If they're to stupid to note that you'd received a replacement you are well entitled to your perks of the misfortune.
Been Insane
28-01-2007, 08:18 PM
I'm keeping it just in case anything goes wrong with the one I'm using.
There's no HDD, power supply, cables or controllers or anything with it anyway.
Wow, so if the one your using now breaks you can get them to send you another one too right? you'll have a spare forever. :hehe:
rokhed00
28-01-2007, 08:40 PM
Wow, so if the one your using now breaks you can get them to send you another one too right? you'll have a spare forever. :hehe:
No, my warranty has expired, my spare is my only back up.
ghost_zero
28-01-2007, 09:18 PM
Shouldn't your warranty be renewed with every exchange console? Could be wrong here though...
Has anyone not had their 360 break on them? Because if mine did die I would go nuclear!
Shodan
28-01-2007, 10:19 PM
My 360 just died on Friday, It's out of warranty... How much am I looking at to get it replaced?
It has one red light in the lower right-hand quadrant of the light ring. It was part of the launch batch that MS offered to repair for free but I've heard this applies ot the US only.
rokhed00
28-01-2007, 11:19 PM
My 360 just died on Friday, It's out of warranty... How much am I looking at to get it replaced?
It has one red light in the lower right-hand quadrant of the light ring. It was part of the launch batch that MS offered to repair for free but I've heard this applies ot the US only.
Might be worth giving customer support a call.
CoolFunkMan
28-01-2007, 11:22 PM
Unlucky mate. :(
I've never had any problems like this with my 360, and I've had mine since launch. *Touch wood.*
Shodan
28-01-2007, 11:23 PM
Thanks, I will do. I was just wondering if you have any idea how much it is likely to cost to get it repaired or will it vary from case to case?
Maybe god is trying to tell you something...
In seriousness though, I've been considering a 360 for a while now, and all these hardware failures put me off. Although I've never had any faulty consoles so I should be fine when the time comes.
Kurtle Squad
30-01-2007, 04:28 PM
Since there are so many problems, the extended warrenty should really come as standard....Bloody Microsoft.
Charlie
30-01-2007, 06:05 PM
Thanks, I will do. I was just wondering if you have any idea how much it is likely to cost to get it repaired or will it vary from case to case?
Give them a phone and find out.
Slaggis
02-02-2007, 07:40 PM
mine broke first week i got it.
Destroyed two of my games, oblivion and burnout revenge.
They replaced the 360...refused to replace the games.
Ant-Shimmin
02-02-2007, 08:51 PM
mine broke first week i got it.
Destroyed two of my games, oblivion and burnout revenge.
They replaced the 360...refused to replace the games.
Happend with my First 360....
Caris
03-02-2007, 05:35 PM
You guys sound to soft, kick off on the phone like no tomoro and you would of got new games.
mine broke first week i got it.
Destroyed two of my games, oblivion and burnout revenge.
They replaced the 360...refused to replace the games.
couldnt of happened to anyone better.
Mr. Bananagrabber
07-02-2007, 07:22 PM
The reason the Xbox 360 keeps breaking down is becasue it is a piece of crap!!
The reason you keep making crap posts is because you're a 10 year old idiot http://www.mytgn.co.uk/forum/images/smilies/haha.gif
Mr. Bananagrabber
07-02-2007, 07:43 PM
Well, that's me owned :hmm:
McMad
07-02-2007, 07:49 PM
Hahahahahaha
Just thought I'd post in this awesome thread.
AshMat
07-02-2007, 07:58 PM
Blame yourselves for being so judgmental!
At what point was anyone being judgemental?
DiemetriX
07-02-2007, 08:15 PM
@ The Constantine,
honestly, how could your post be anything other than rubbish spam that adds nothing to the thread. If nothing you are just proving to be a fanboy.
Please refrain from useless posts and attacking other members.
Tip of the day:
Here at NE we have a useless post thread.
BeerMonkey
07-02-2007, 08:37 PM
after 3 months my first one broke i asked if i get any free game etc since it wasnt my fault and i had spent so much on it. they said no after i bitched about it they wouldnt give in.
if i have to get another replacement ill prob end up selling the 360 as i hardly use it these days anyway
The fish
07-02-2007, 08:41 PM
@ The Constantine,
honestly, how could your post be anything other than rubbish spam that adds nothing to the thread. If nothing you are just proving to be a fanboy.
Please refrain from useless posts and attacking other members.
I believe the technical term for what has happened here is "ownage"...
AshMat
07-02-2007, 08:54 PM
All the good posts in here got deleted :/
the_villa
13-02-2007, 09:32 PM
I watched about this on watchdog this evening about people having to pay 85 pounds to get it replaced
here's the online report http://http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/reports/consumer_goods/consumer_20070213.shtml
All the good posts in here got deleted :/
nothing new :indeed:
AshMat
13-02-2007, 09:45 PM
don't most people get their broken 360s fixed for free? I thought everyone on here did.
Harmonica
28-02-2007, 01:14 AM
Had my 360 for about a month now, and think it may have destroyed Gears of War. I got gears of war second hand in a bundle because they had sold out of new ones, every time I try to play it now it just comes up with 'xbox cannot read the disc properly, clean disc' or whatever the message says. The game worked fine for ages so is this just a case of my xbox destroying it? If so is it likely it will destroy other games and I'll have to get a replacement?
Do you reckon if I takes GoW back to Gamestation where I got it and say its fucked they might be able to do something about it?
Cheers.
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